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Jet Airways unveils new website offering one-stop solution for travellers
01 Jul 2015, 10:36 am
Mumbai, July 1 (NITN): Jet Airways, India's premier international airline, on Wednesday launched its new website jetairways.com, which has been built around the theme 'Designed to Delight.'
The all new website features user friendly navigation, simplified and integrated booking process and responsive design for a seamless experience across desktops, tablets and smartphones. The mobile-first design approach offers guests an improved interface for a consistent experience across devices.
In addition, the new website also provides for easy accessibility for differently abled guests.
Designed with a strong focus on innovation, jetairways.com has smart features such as payment in local currency in select countries, Express Checkout and Seat Select options. The website features 61 country specific sites including sites in eight languages besides English.
The new smarter and faster booking engine, with country specific payment options and opportunity to combine travel essentials such as car rentals, travel insurance and hotels within the flight itinerary will further enhance the guests’ online booking experience.
Cramer Ball, Chief Executive Officer, Jet Airways, said, “The new Jet Airways website will provide guests with a refreshed, one-stop service for all their travel requirements. The use of latest trends in user experience, design, personalisation and technology, will provide a unique experience which we believe will ensure our guests keep coming back. Jet Airways has always been at the forefront of adopting evolving technology to enhance guest experience across touch points. The new website symbolises our continued commitment to our customer focused ‘Guest First’ service philosophy, which is at the core of our business.”
The new website will provide guests quick access to key tasks they wish to complete on priority, like booking flights, check-in, viewing flight status, manage booking etc.
Another thoughtful addition, especially for price-sensitive guests, is the seven day timeline at the top of the flight search results page which will show fares on either side of the travel and departure date. Guests will also have the option to sort flights based on price, time of departure and connecting time.
The website, designed following extensive research and feedback from frequent flyers, bloggers and travel writers, will also offer guests promotional fares and special deals on flights across the Jet Airways network.
Guests on Jetairways.com can avail exclusive benefits of 500 bonus JPMiles for every flight booked and the flexibility to change or cancel tickets within 24 hours of booking with no penalty fee.
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