Further extending its support, the airline has partnered with mfine, an on-demand healthcare platform that offers free COVID-19 consultation to customers from the comfort of their home and office or even while they are on the go. GoAir customers can avail the exclusive consultation on mfine by using the promo code available on www.goair.in.

GoAir’s customer care centers have been receiving daily queries related to not just travel in times of Coronavirus, but also advice on health or medical help. Therefore to address the situation, GoAir has tied up with mfine for cases wherein customers have any queries or symptoms of cold and flu, they can get the symptoms assessed by a doctor, live online and get guidance for further steps immediately.

Passengers across any age group or gender, with queries about before or after flight travel or any query about the COVID-19 situation can connect with medical experts and doctors from across the country free of cost. In such times where misleading and vague information is so rampant, GoAir with mfine is assuring customers of authentic and curated medical information. 

Following are the steps to avail the offer by visiting page on GoAir website dedicated to COVID19

Download mfine app and sign up

Click on the ‘Corona Care’ banner on the homepage to start the assessment

Select the doctor and start your consultation

At the payment checkout page, remove the default code and use GoAir’s code that you receive on filing the form online

Continue with your consultation 

In the past few weeks, GoAir has undertaken steps to ease flight travel and ensure passengers’ health through various initiatives. Right from deep cleaning of aircrafts and check-in counters at airports to offering sanitizing material to crew and introducing a flexible and convenient ‘Year Long Peace of Mind’ program that will protect the PNR to avoid the hassles of rescheduling and cancellation.

The offer will apply to all existing and new bookings made between 1st March 2020 and 15th April 2020 – wherein customers who have booked any flight on any sector will be rest assured to NOT to initiate any rescheduling or cancellation.

If a customer cannot or chooses not to travel, they can simply not show up for the flight and GoAir will protect the PNR for a period of one year.

The passenger can contact GoAir at any time over the next one year to redeem this ticket on ANY GoAir flight on any date between 15th April 2020 and 15th April 2021 with no charges being levied (fare difference may be applicable). 

Launched in December 2017, by Ashutosh Lawania and Prasad Kompalli, mfine app offers professional diagnostics and health check-up services by enabling customers to instantly consult with doctors online and get health checks at home from the country's top hospitals and diagnostic labs. Customers can instantly get access to quality healthcare from 750+ doctors and 225 hospitals, across 25 specialties - all through the tap or click of a button.

GoAir is the aviation foray of India’s 283-year-old Wadia Group that comprises leading brands including 156-year-old Bombay Burmah, 140-year-old Bombay Dyeing, 101-year-old Britannia Ltd., 65-year-old National Peroxide Limited, the decade old Bombay Realty and many others. The 14-year old airline has flown 81.27 million passengers since its inception in 2005.

GoAir flies to 35 destinations that include 27 domestic destinations namely Ahmedabad, Aizawl, Bagdogra, Bengaluru, Bhubaneswar, Chandigarh, Chennai, Delhi, Goa, Guwahati, Hyderabad, Indore, Jaipur, Jammu, Kochi, Kolkata, Kannur, Leh, Lucknow, Mumbai, Nagpur, Patna, Port Blair, Pune, Ranchi, Srinagar and Varanasi, as well as 8 international destinations namely Phuket, Male, Muscat, Abu Dhabi, Dubai, Bangkok, Kuwait, and Dammam.